The Accounting section manages several aspects relating to billing for the equipment and services provided to your customers. The first billing step is to create your accounts. There are two different account types within CAIRS:
- Official Accounts – these account types are associated to an organization and allow you to bill each organization for the equipment and services used.
- Unofficial Accounts – these account types are associated to a subscriber and allow you to bill an individual for the provided equipment and services.
Each account, regardless of type, can be associated to either a circuit or a set device. Once associated, the organization or the subscriber is responsible for payment on all charges incurred.
CAIRS works together with UCE to collect, format and price your calls and places them into an *.acx file. Once created, you can import the *.acx file into your active call database. If your call records arrive from a third party, you must import those call into your active call database. Before importing, you must create a template to match up the third party information to fields within CAIRS.