Configuration Packages – History

Viewing the History of a Configuration Package

  1. Click the System Admin
  2. In the Navigation pane, click the plus sign (+) next to Subscriber Portal to access the submenu
  3. Again, click the plus sign (+) next to Configuration Packages to access a submenu of the different configuration packages you can create, the following options are available:
    • Set Device Package
    • Circuit Package
    • Cell Phone Package
    • Authorization Code Package
    • General Task Package
  1. Within the list, click the package type. Depending on the amount of package you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:
    • Within the search box, type any portion of the record and click the magnifying glass
    • Click the Show All button
  1. The Configuration Package list opens. Within the list, double-click the package to open the General – Configuration Package
  2. Within the Show ribbon group, click the History The following read only information displays for each action performed on the set:
    • Action Name* – describes the completed action. For example, Add New Configuration Package, Update Configuration Package, etc.
    • Custom Field Name – displays the field name of the modified information
    • Old Value – displays the old information
    • New Value – displays the new information
    • User Name – displays the username of the person who completed the changes
    • Last Name/ First Name – displays the first and last name of the user who completed the action.
    • Activity Date* – displays the date the action was completed.
    • Source* – lists the computer’s IP address.
    • Work Order Number – displays the work order number for the order completed to make the changes, if applicable.
  1. Alternatively, you can click on the lower portion of the History button to access a menu, from the menu select Old History. The screen changes to display a list of all action taken on the configuration package, to view more detail double click on the record.

A window opens with a more detailed description of the action.

  1. Within the Action ribbon group, click the Close button to return to the package