Track item inventory records, establish stock limits, track related costs, and create and manage vendor, service provider, and manufacturer information related to equipment and services from the Equipment/Services section. The vendor, service provider, and manufacturer information are especially valuable in providing contact information, maintaining shipping information and providing a record of your main contacts.
In CAIRS, the cost of Equipment and/or Services can be associated to different network assets including set devices, circuits, organizations, account codes, and subscribers. Use CAIRS to track costs associated with the equipment and/or services assigned to the specific asset. This provides you with the information necessary to bill the appropriate party for the equipment and/or services provided to them.
When creating a record for any provided equipment or service, you are required to associate the record to a specific site.
! CAIRS functionality does not permit equipment items or services to be un-associated with a site.
Within the Navigation pane, you can select from five choices used to manage Equipment and Services:
- Equipment – manage all equipment types including their related information and cost. Equipment is defined as a physical device, for example, a 2500 set, an M5316, router, etc.
- Services – manage all service types including their related information and cost. A service is defined as performing an action for a piece of equipment, for example, man-hours, labor cost, etc.
- Vendor – manage the equipment vendors.
- Service Provider – manage the service providers.
- Manufacturer – manages the equipment and/or service manufacturers.