Set Device Sync

Set Device Sync

To compare the set device data in your CAIRS database to the set device data in your switch you can perform a Set Device sync. The purpose of the sync is to see if the CAIRS database correctly reflects the switch database.

Set Device syncs also check for the Line Class Code, Call Pickup and Intercom Group features. (Note: Multiline Hunt Group synchronization is done through the Hunt Group Syncs.)

Run Set Device syncs anytime manually or schedule them at set time(s). (Please refer to the ‘Creating a Sync Schedule’ section to setup a Set Device sync schedule.)

Performing a Set Device Sync

To run a Set Device Sync manually, complete the following steps:

  1. Click the System Admin
  2. In the Navigation pane, click the plus sign (+) next to Data Sync Center to expand the menu items.
  3. Click EWSD Switch Sync Project.
  4. The Switch Sync Project list opens to the right. Within the list, double click the project to view.
  5. The Switch Sync – [Switch Recurrence] window opens. Within the Set Device Sync ribbon group, click the Get Switch Set Device
  6. To send the script to the switch, click Yes to the message. CAIRS performs the set device sync.

Viewing Set Device Sync Results

After performing the Set Device sync, you can see what records are in-sync (in CAIRS and the switch) and which ones are out-of-sync (missing in CAIRS or in the switch).

Skip steps #1 through #5 if you have just completed a manual sync and/or you are already in the Switch Sync window.

  1. Click the System Admin
  2. In the Navigation pane, click the plus sign (+) next to Data Sync Center to expand the menu items.
  3. Click EWSD Switch Sync Project.
  4. The Switch Sync Project list opens to the right. Within the list, double click the project to view.
  5. The Switch Sync – [Switch Recurrence] window opens.
  6. To view in-sync set device data (data in the CAIRS database and the switch), within the Set Device Sync ribbon group, click the In Sync
  7. To view out-of-sync set device data (data in the CAIRS database but not in the switch database or data within the switch but not in the CAIRS database), within the Set Device Sync ribbon group, click the Out of Sync The Sync Details pane opens displaying the out-of-sync data.
  8. To view the out-of-sync port numbers (numbers missing in CAIRS), click the upper portion of the Out of Sync button within the Port Sync ribbon group
  9. The Sync Details pane opens displaying the out-of-sync data. To resolve the out-of-sync port numbers, refer to the ‘Resolving Ports Sync Discrepancies’ section.
  10. To exit, click Close.

Resolving Set Device Sync Discrepancies

CAIRS offers an import function that resolves out-of-sync set device records by bringing the switch records into the CAIRS database.

To minimize errors and speed up the import process, resolve all analog sets first followed by all main listed numbers of digital sets (#1 button). Lastly, resolve any other appearances of those main digital sets.

Skip steps #1 through #5 if you have just completed a manual Set Device Sync and/or you are already in the Switch Sync window.

  1. Click the System Admin
  2. In the Navigation pane, click the plus sign (+) next to Data Sync Center to expand the menu items.
  3. Click EWSD Switch Sync Project.
  4. The Switch Sync Project list opens to the right. Within the list, double click the project to view.
  5. The Switch Sync – [Switch Recurrence] window opens.
  6. To view and resolve the out-of-sync set device records (data within the CAIRS database, but not in the switch, or data within the switch but not in the CAIRS database), click the upper portion of the Out of Sync button within the Set Device Sync ribbon group.
  7. The Sync Details pane opens displaying the out-of-sync data.
  8. To resolve all discrepancies at once and import all out-of-sync set devices into CAIRS, click the lower portion of the Out of Sync button to access a dropdown list. From the list select Import All
  9. To resolve an individual record, double-click a record to review. The Switch Sync window opens displaying two panes.
    • CAIRS Data pane – displays the set device details if the record is in the CAIRS database and not in the switch.
    • Switch Data pane – displays the set device details if the record is in the switch database and not in CAIRS.
  1. If the information within the CAIRS pane is populated, the set exists within the CAIRS database and not in the switch. You can delete the set from CAIRS by clicking the Delete button within the Switch Sync Import pop-up. Be aware there is no undo button so once you click Delete the set is gone.
  2. If the information within the switch pane is populated, the set exists within the switch but not in the CAIRS database. You can import the individual sets by clicking the Import button within the Switch Sync Import pop-up.
  3. You can import all records appearing in the switch database but not in the CAIRS database by clicking the lower portion of the Out of Sync button within the Set Device Sync ribbon group. From the dropdown list, select Import All.
  4. A pop-up message appears stating the sync process may take at least 1 second per record. Also, the import sync from the switch to the CAIRS database only works for sets already assigned in the database and with identical port types. Click O to continue.
  5. Once the import is complete, another message pop-up appears stating the process is complete.
  6. Click OK to continue.