Technicians

Managing Technicians

You can add a list of technicians to associate to the equipment or service upon installation.  This allows you to track who installed each piece of equipment or service and when they installed it.

  1. Click Equipment/Services from the menu.
  2. Within the Navigation pane, click Equipment.
  3. You will have two alternatives for Managing Technicians:
      • Within the toolbar directly above the Navigation pane, click the Manage Technicians
      • Within the Action pane, click the Manage Technicians
  1. Using either of the choices, The Manage Technicians window opens.
  2. Adding a Technician
  3. Click the top row, marked with an asterisk (*), to add a new record. The line highlights. Complete the following information (required fields are marked with an asterisk (*)):
      • Technician * – type the name of the technician into the field
      • Email Address – type the email for the technician
      • Primary/Secondary Contact Number – type the primary then the secondary telephone number for the technician
      • Technician Misc 1-4 – use these fields for any other information regarding the technician
  1. To continue adding technicians, click the Save button and repeat steps 4 and 5, as necessary.

Deleting a Technician

  1. Within the Managing Technicians window, there are two ways to delete a technician:
      • Right-click the record selector box next to the Technician Name to access a menu from the menu click on
      • Highlight the name in the list and within the Actions ribbon group click the Delete
  1. Once you click Delete, a message box appears verifying that you really want to delete the technician. Click Yes within the box to continue or No to cancel the operation.

Once selected, CAIRS draws a line through the entire row allowing you to delete multiple items at once.

  1. If you do not want to delete the technician, right-click the record to access a pop-up menu, and click
  2. Once you select Undelete, a message box appears verifying that you really want to keep the technician. Click Yes within the box to continue or No to cancel the operation.
  3. Within the Actions ribbon group, click Save (to save and stay) to continue working with technicians or Save & Close (to save and exit) to return to the Equipment list.